Shipping Policy

Processing Time:

• Orders are typically processed within 1-3 business days after payment confirmation.

Shipping Methods:

• We offer standard shipping options for domestic and international orders.
• Domestic orders are shipped via DHL、UPS、FedEx and typically arrive within 3-7 business days.
• International orders are shipped via DHL、UPS、FedEx and delivery times may vary depending on the destination country.

Shipping Rates:

• Shipping rates are calculated based on the weight and destination of the order.
• Domestic shipping rates start at $5.99 and may increase with additional weight or expedited shipping options.
• International shipping rates start at $14.99 and may vary based on the destination and shipping method selected.

Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email with tracking information.
• Please allow up to 24 hours for tracking information to become available.

Customs and Duties:

• International customers are responsible for any customs duties or import taxes imposed by their country's customs office.
• We are not responsible for delays due to customs processing.

Lost or Damaged Packages:

• In the event of a lost or damaged package, please contact us immediately so we can assist you in filing a claim with the shipping carrier.

Shipping Restrictions:

• We currently do not ship to P.O. boxes or APO/FPO addresses.
• Some items may have shipping restrictions due to size, weight, or destination.

Questions:

• If you have any questions or concerns about our shipping policy, please contact us at menghuachina@163.com and we'll be happy to assist you.